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Job Profile
Faculty
Any
Job Field
Customer Services
Job Title
Customer Support Specialist
Employment Type
Full Time
Rank Requested
Junior
Gender
Female
Location
Egypt
City
Al Sharkia
Residence
10 Ramadan City
Salary
14000 / month
Transportation
Available / month
Benefits
Social insurance, Health Care
Working hours
8 : 5
Days off
Friday & Saturday
Requirments
Age
From 0 To 0 Year(s)
Spoken Languages
Arabic -- Excellent
English -- Excellent
Computer Skills
Excellent office & email writing
Years of experience
Min 1 Max 2 Year(s)
Car
Any
Woman's Veild
Any
Job Description
- Handling all orders, requests & inquiries received from our customers.
- Maintain good quality business relationship with our customer through good communication (Via phone / E-mails/Meetings).
- Responsible for solving all issues & problems related to customers to ensure maximum customer satisfaction.
- Conducting a customer satisfaction survey to be able to monitor our performance & work on improving our service.
- Preparing a weekly report showing our sales situation for placed orders & compare it to our plan.
- Developing new items & contacting sister companies for better Lead-time & prices.